Accessibility Statement

Last updated: February 21, 2026

Our Commitment

Prime Halal Meats is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to achieve these goals.

Accessibility Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.

The guidelines have three levels of accessibility (A, AA, and AAA). We've chosen Level AA as the target for our website.

Accessibility Features

Our website includes the following accessibility features:

  • Keyboard Navigation: Our website can be navigated using only a keyboard, without requiring a mouse or other pointing device.
  • Screen Reader Compatibility: We use semantic HTML and ARIA labels to ensure compatibility with screen readers and other assistive technologies.
  • Alt Text: All images on our website include descriptive alt text to provide context for users who cannot see the images.
  • Color Contrast: We maintain sufficient color contrast ratios between text and background colors to ensure readability.
  • Text Resizing: Users can resize text up to 200% without loss of content or functionality.
  • Focus Indicators: Interactive elements have visible focus indicators to help users navigate the site.
  • Form Labels: All form fields have associated labels to help users understand what information is required.
  • Consistent Navigation: Our navigation structure is consistent across all pages to help users orient themselves.

Known Issues

We are aware that some parts of our website may not be fully accessible. We are working to address these issues and improve the accessibility of our site. Known issues include:

  • Some third-party content may not be fully accessible
  • Some older PDF documents may not be screen reader compatible
  • Some video content may lack captions or transcripts

We are actively working to resolve these issues and improve accessibility across our entire website.

Feedback

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Email: accessibility@primehalalmeats.ca

Phone: 1-800-226-8473

Address: Prime Halal Meats Accessibility Team
Please allow us 5-7 business days to respond to your inquiry.

Third-Party Content

Our website may include content from third-party providers, such as social media widgets, embedded videos, or advertising. We cannot guarantee the accessibility of third-party content, but we work with our partners to encourage accessible practices.

Ongoing Efforts

Accessibility is an ongoing effort. We regularly review our website and make improvements to ensure we meet or exceed accessibility standards. Our team:

  • Conducts regular accessibility audits
  • Tests with assistive technologies
  • Trains our team on accessibility best practices
  • Stays updated on accessibility guidelines and standards
  • Incorporates accessibility into our development process

Assistive Technologies

Our website is designed to work with a variety of assistive technologies, including:

  • Screen readers (JAWS, NVDA, VoiceOver)
  • Screen magnification software
  • Voice recognition software
  • Keyboard-only navigation
  • Switch devices

Updates to This Statement

We may update this Accessibility Statement from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for the latest information on our accessibility efforts.

Thank you for visiting Prime Halal Meats. We are committed to providing an accessible and inclusive experience for all our customers.